TryBooking is an Australian-owned and operated event ticketing, registrations and fundraising platform. With over 3,000 schools already benefiting from TryBooking’s functionality, it made perfect sense for ParentPaperwork to integrate with the TryBooking platform to help smooth out the event ticketing experience for schools.
You can find out about using ParentPapework with TryBooking by clicking here and heading to our Knowledge Base. But the important things to remember are:
- You can include a TryBooking purchase as part of a ParentPaperwork Parent Slip.
- You can require parents to complete a TryBooking payment before they can submit their Parent Slip.
- You can see, at a glance, who has made their payment and returned their Parent Slip for consolidated reporting.
Given TryBooking’s popularity among schools, you may already know their story but, if not, we sat down briefly with CEO, Jeff McAlister, and he filled us in on the background behind TryBooking and why it’s such a good fit with ParentPaperwork.
ParentPaperwork: How did TryBooking come about as a business and how does it differ from the dominant players in the ticketing arena?
Jeff McAlister: “The founders, Grant and Delma Dunoon, were both active in their school community and volunteering for their children’s sporting clubs when they started realising how difficult it was to find volunteers to run events, handle cash and manually complete every task. School offices were being inundated with envelopes filled with money, lists to track sales, and it was tough work. After a lot of research around the challenges presented, they built TryBooking as the solution to help volunteers and school departments run more efficiently and for a very affordable price.”
“Ten years later, TryBooking is still Australian owned and operated and is the largest self-service ticketing platform in Australia with over 60,000 event organisers running over 15,000 events per week. The platform is simple, powerful and the pricing hasn’t changed. Unlike many other large technology companies, we provide dedicated local support via phone, email and social media. The local team is very experienced and understands the challenges that schools face.”
“We also differ from other players in that we host all our data in Australia. There’s no third-party marketing and we don’t have tiered pricing that limits your features. Our focus has also been on affordability, making sure that everyone benefits from lower pricing, which helps to support the community.”
Why is TryBooking being embraced by schools? What does it offer schools in particular?
“We have supported the school community since day one, working with schools to achieve their goals and planning new features around the feedback that we receive. With that in mind, I think that our local support, affordable pricing and experience is the major difference between us and other players. We are also focused on privacy, and make it as easy as possible for parents, students and the community to book tickets without hassles of accounts and passwords.”
“The system is also very flexible – schools can use TryBooking for concerts with seating plans, sports registrations, open days, alumni events, dinners with table plans, end-of-year functions, fundraising and so much more. As we grow, we’re always adding more features, such as widgets for their websites, the TryBooking Scanning App and more. We want schools to succeed and we make sure our features are always the most useful and relevant for them.”
How has the TryBooking relationship developed with schools as the business has grown? Are schools now using TryBooking differently than initially expected?
“TryBooking first started with the aim of solving administration issues faced by schools and, 10 years later, we are still passionate about helping schools run events and engaging their wider community. We run training sessions with school teams and make sure we aren’t just teaching the new features but listening to what different departments, principals, parents, finance managers and bursars want from the platform. It is important for us to understand complex issues like financial controls, data privacy, collaboration and school events with multiple stakeholders.”
“Most schools use TryBooking for its core functionality of registrations, payments, tickets and bookings but we do see lots of schools using TryBooking to run some very creative fundraisers and drives.”
How do you see the relationship between TryBooking and ParentPaperwork working?
“There are lots of great technology products for schools and the more we work together the better. Integrating and finding ways to make processes easier for staff and volunteers is important for us and ParentPaperwork, so we see this as a good fit. We hope that schools using ParentPaperwork will benefit from the integration and reduce the amount of communication needed to chase payments for events.”
If you have any advice for schools using TryBooking, what would it be?
“The platform is very powerful and can be used in a huge number of ways. You can create whatever you want from a general admission event right through to a large seated concert hall. Once you know what types of events or registrations you are using, we suggest creating templates to ensure that all your branding and information is consistent across departments. Also, we encourage you to pick up the phone and get help when you need it. We are here to help.”