Today we have released a great new feature for ParentPaperwork, the ability to trigger additional reminders to parents for Slips they have not yet responded to. Up until now there has only been one automated reminder sent to parents, based on the Due Date for the Slip. If a parent does not respond by the Due Date they are sent an email reminder.
Whilst we are seeing fantastic response rates from parents (in general our analysis shows greater than 50% of parents respond within 24 hours, and many even sooner than that) we all know that some people can require a little ‘hurry up’.
The new feature allows you to schedule a reminder to be sent the next morning for any of your Slips.
After you log in to ParentPaperwork, click through to view your Slip. You will find a new Action drop down menu at the top. There are three options:
- Send Reminder
- Clone Slip
- Delete Slip
The Clone and Delete functions used to be buttons at the bottom of the page, but we decided to move them to this new menu for a couple of reasons: firstly they are not used regularly; secondly the row of buttons at the bottom was quite busy, so we left the buttons we see you using regularly, like Preview, and moved these two.
Clicking the Send Reminder button opens a popup window:
If you click the blue Send Reminder button, we will add a new reminder to be emailed to Parents the next morning (the reminders are sent around 7am).
You can only schedule a new reminder for each Slip each day – eg you cannot send more than one reminder for a Slip in a day.